Carpet Cleaning Manhattan FAQ

Carpet and Rug Cleaning

Are your services available on the weekends?

Yes, indeed. Keeping our clients’ busy schedules in mind, we work all day, every Saturday and Sunday.

How long will it take to clean my carpets?

The time required to clean the carpets in any house naturally depends on the size and configuration of the house. However, the average cleaning time is two hours, or about 20 minutes per room. Many factors, like the furniture to be moved, the stage of cleanliness, the extent of pre-treatment required and so forth may affect the total time. Our expert crews can provide a precise time estimate when they conduct a pre-inspection of your home.

What do I need to do before the cleaning crew arrives?

The simple answer to this question is: practically nothing. Carpet Cleaning Manhattan crews are well-trained to take care of everything, even moving most furniture items. These include sofas, tables, and chairs. Most large pieces, like dressers, large cabinets, and pianos can be left undisturbed. However, it would be advisable to remove fragile items, like electronic goods and valuable items, from the rooms to be cleaned.

Do I need to be at home when my carpet is cleaned?

We understand that you have a busy life-style, so we do not require you to be home while our crews are working. You can also trust our crews to treat your home and belongings with the utmost care. However, we do appreciate it if our customers can spare a few minutes to meet our professional teams when they arrive. This will give you an opportunity to learn about our methods and highlight your concerns for our crew. This is especially important for a first-time cleaning. However, you certainly do not have to stay while our technicians are working.

Can I clean my carpets myself?

Many homeowners opt to clean their carpets themselves, but there are some obvious drawbacks to this. First, professionals have the training and experience needed to ensure your carpets get the best care. Second, most homeowners do not have the same expertise as professionals have in various treatment methods and manufacturers’ recommendations and warranty requirements. Finally, most in-home portable carpet cleaning machines do not have the powerful hot-water extraction technology needed to ensure proper maintenance of your carpets. Excess amounts of water, if allowed to remain, can ruin carpeting.

Can having my carpet cleaned make it soil faster?

Unfortunately that is often correct, especially with do-it-yourself techniques. This problem arises for two reasons. First, many off-the-shelf carpet cleaners can leave behind chemical residues that can attract dirt. Second, in-home carpet cleaners tend to leave behind excess moisture, which can soak into the depths of your carpet and padding, carrying dirt and cleaning residues with it. At Carpet Cleaning Manhattan, we use the safest all-natural cleaners and the most modern equipment to overcome these problems.

Can water damage my carpet?

Yes, if not drained out completely, residual water can damage your valuable carpeting and rugs. Carpet Cleaning Manhattan uses heavy truck mounted equipment, which includes industrial-strength vacuum cleaners to take out more than 95 percent of the hot water used during the cleaning process. This hot water extraction method is recommended by most carpet manufacturers.

How long will it take for my carpet to dry completely?

Unfortunately, it is not possible to provide a simple answer to this question. There are too many variables to consider. While it normally takes from 2 to 24 hours for a carpet to dry, many factors—such as the level of humidity, the size of the room, and types of fibers used the carpet—come into play. In almost all circumstances, the drying time can be reduced by turning on the air-conditioning or heating.

Also, you may walk on the carpet as soon as Carpet Cleaning Manhattan’s technicians have finished the cleaning process, just remember to remove your street shoes and be careful not to slip when moving from the carpet to hard-wooding or other surfaces.

How long do I have to wait before letting my children and pets on newly cleaned carpets?

To be extra careful, it would be best to consult Carpet Cleaning Manhattan’s experts once they have completed the cleaning process. They will be able to take into account the specific circumstances of your home and carpets. While you can walk on carpets immediately after the crew finishes cleaning, it is usually best to limit activity on them until they are completely dry. Children and pets, in particular, may bring in dirt from outside and are more subject to slipping on damp areas of the carpet.

Can the cleaning agents used on my carpets harm my children or pets?

Carpet Cleaning Manhattan conducts its own research to carefully select only all-natural, detergent-free, non-toxic cleansing agents that are absolutely safe for your family.

Upholstered furniture cleaning

Do I need to have my upholstered furniture cleaned professionally?

Like carpets, your upholstery has a great capacity to absorb all sorts of dirt and dust. In fact, almost 80 percent of the dirt and dust that enters your home ends up in the carpet and upholstery. Pet hair, dander and dust-mites can cause allergic reactions and exacerbate respiratory problems. This becomes particularly important if you or anyone in your family has allergies, asthma or sensitivities to air pollutants.

Therefore, your carpets and upholstered furniture items need regular cleaning. Unfortunately, these items often do not get the thorough cleaning they need when homeowners do it themselves. That is why it is a good idea to engage the services of professional cleaners to take care of these tasks for you at least once every year or two. Professional cleaning is one important way you can be sure that carpets and upholstery will not become a store-house for dust mites, dirt, and sand. Professional cleaning also helps extend the life of your precious items. Sand, for example, is bound to regularly scratch and erode your carpet. At Carpet Cleaning Manhattan we carefully research the supplies and equipment we use to be sure they are absolutely safe for your family.

Will professional cleaning damage the protective coating I purchased with my furniture?

Although a thorough cleaning may indeed affect the protective coating on your furniture, this coating already erodes over time due to not only normal wear, but also the accumulation of sand and grit, which act like sand paper against the fabric surface. We recommend that you apply a new coat of fabric protector every time the upholstery gets a thorough cleaning. You will get to enjoy your upholstered furniture much longer.

Can I wash my cushion covers in the washing machine?

This is not advisable. Putting your upholstery fabric in the washing machine may cause shrinkage, fading, and deterioration. At Carpet Cleaning Manhattan we have perfected the techniques specially suited to most upholstery fabrics. With our services, you get absolutely clean furniture without the attendant risks.

How often should I have my upholstery cleaned?

Many factors should be taken into consideration when making this decision. For example, furniture that gets frequent use, such as the sofa in a family room full of children, should be cleaned more frequently than a settee in a seldom used parlor. Geography also matters. Living in an area of the country where there are a lot of dust or pollutants, you will likely want to have your furniture cleaned often. The same is true if you have pets, or if anyone in your family has allergies to dust, pet-hair, or other air-borne irritants. As a guide, most manufacturers recommend having upholstered furniture cleaned every 12-24 months, depending on how often it is used.

Which cleaning method is best for my upholstery?

Carpet Cleaning Manhattan professionals stand ready to provide information and advice on the best cleaning methods, taking into account the type of fabric used on your furniture, its construction, and the level of use it receives. Our professional experts will are well conversant with the manufacturers’ recommendations.

What if the tag on my furniture says “dry clean only”?

Carpet Cleaning Manhattan will use only the safest methods to clean your upholstery, including dry-cleaning. Manufacturers are required to attach a tag, giving cleaning directions to each piece of furniture. Sometimes, however, the indicated method may not be the most cost-effective one to remove dust and prolonging your furniture’s life.

How long will it take my furniture to dry?

Drying times for individual items will vary depending on many factors. For example, the cleaning method used and the application of fabric protector may affect the drying time. The level of atmospheric humidity and air flow are also important. Carpet Cleaning Manhattan uses an ultra-modern hot-water extraction system, which generally reduces the drying time to 1 to 6 hours.

Flood and Water Damage

What is it going to cost to have my home treated for water damage?

It is not possible to provide an accurate estimate of clean-up costs without actually assessing the type and extent of water damage experienced. However, Carpet Cleaning Manhattan professional consultants are on stand-by 24/7 to help you. If you experience a water-related emergency, they will conduct an inspection of your house within 1 to 5 hours of your call. They will assess the damage based on, for example, the amount of water involved, the number of rooms affected, and the extent of microbial damage that has occurred.

Can I clean up flood and water damage myself?

You may be tempted to try to deal with water damage yourself, thinking it will save you time or money. However, it is usually better to engage professionals in situations involving water damage. In-home, portable gadgets, such as shop vacs, are usually not powerful enough to extract water from deep inside carpets and padding. If left untreated, they create a haven for mold, mildew and other microbial growth that can cause long-term property damage and serious health risks. Carpet Cleaning Manhattan’s trained professionals use environment-friendly methods, organic cleaning solutions and powerful machines to ensure the water is completely drained out and your home is restored to its original health.

Can my carpet and padding be salvaged?

Unfortunately, it is not always possible to save carpet and padding. However, in many cases carpets and padding can be saved if water is extracted immediately and completely. It is also important to clean these items thoroughly to prevent further damage from mold or mildew. Of course, the longer the water remains in place, the less chance there will be of saving your investment. That’s why Carpet Cleanering Manhattan stands ready to help its clients immediately.

Can my hardwood floors be salvaged?

Every situation is unique, but as in the case of carpets, hardwood floors also often be savaged if they are dried out quickly and properly. Carpet Cleaning Manhattan technicians are available to respond to your call whenever you have an emergency.

Should I move my furniture and personal belongings?

It is always advisable to move furniture and personal effects out of flooded areas, but only if it is safe to do so. Our crew will take steps to carefully remove your belongings, so that possible damage is minimized.

Tile and Grout Cleaning

Do I need to have my tile and grout professionally cleaned?

In the absence of regular professional cleaning, your beautiful tiles can loose their vibrant colors and sheen over time. They can become a haven for mold and bacteria to grow. Carpet Cleaning Manhattan experts use hot-water extraction techniques to reach the crevices and grout lines that most in-home gadgets simply do not touch. This results in not only the renewal of fresh, vibrant surfaces, but also many health benefits for you and your loved ones.

Do I need to have sealant applied to grout lines?

Grout is very porous, so it has a natural tendency to absorb moisture, dirt and spills. Thorough cleaning provides temporary protection, but sealing the grout provides a longer-lasting guard against dirt, stains, mold and mildew. This also leaves your home that much healthier.

How often should I have my tile floors cleaned?

This will depend on their location and usage. For example, kitchen flooring and tiles in areas where children and pets play or where dirt gets tracked in from outside need more frequent cleaning than the flooring in other areas of our home. Most people have their tiles and grout professionally cleaned every 12 to 24 months. Feel free to call us at Toll Free : 1-888-738-1715 and talk to our friendly consultants about your specific requirements.

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